All orders are sent by The Royal Mail services
Flat Rate UK Shipping
Flat rate shipping to the UK is £3.20 1st class delivery which should take approximately 1-3 days
Same day dispatch on all orders placed before 3:00pm (UK time)
UK Free delivery on all orders if you spend £50 or more
Dispatch & Delivery
We aim to dispatch all orders received on a working day (Monday - Friday, excluding Bank Holidays) we aim to dispatch on the same day if you place a order by 3pm. Orders received on a weekend or bank holiday day, will be dispatched on the next working day available.
Delivery times are not guaranteed; they are estimates. Deliveries are generally made between 9am and 6pm. We take no responsibility for delays or non-delivery if the address or post code supplied is not correct.
Item not Received
We always try to ensure that your goods are delivered on time. However, sometimes it is delayed by factors beyond our control.
An item is not classified as "Lost" by Royal Mail until it is been missing for 15 working days in the UK
So we will be unable to refund you before we have allowed for this amount of time to pass from the dispatch date. If you still haven't received goods after this period of time period, please contact us at firstname.lastname@example.org and a refund will be offered. We do advise you to refer to the dates above before contacting us.